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FAQ: Student Off-Campus Apartments in Tampa

  • What does Individual Leasing mean?

    Each resident signs their own lease for their specific bedroom. So, if a roommate moves out, the other residents are not responsible for that person’s rent. Please note that common areas are a shared space.

  • What are rental installments? Why is my rent not prorated?

    A rental installment is a payment made as part of a series of payments. To simplify the billing process, the entire sum of the housing contract is divided into EQUAL installments. Instead of reducing the first installment and increasing the remaining installments, all installments are equal. These installments are factored into the start and end dates of the lease, including proration.

  • What if I need something repaired in my apartment?

    Our onsite, professional maintenance team would be happy to help you. We will need some details so be prepared to provide specifics with your requests. You may submit a service request in the following ways:

    Option 1: Enter a service request through the online resident portal.
    Option 2: E‐mail your request to your community and a team member will enter a service request on your behalf.
    Option 3: Visit or call the office during normal business hours and a team member will be happy to enter your service request. If it is after business hours, you are welcome to leave a message with an after-hours representative.
    For Emergency Requests: A maintenance team member is on call 24/7 for emergency maintenance needs (i.e. door/window lock issues, major leaks, plumbing, no heat or AC during weather extremes, refrigerator not cooling, no electricity/gas/water, etc.). Please CALL the office at any time. If after business hours, an operator will assist you.

  • How do I pay my rent and when is it due?

    Rent is due the first of each month and may be paid online by ACH, debit or credit card through the resident portal or by check or money order at the leasing office. NO CASH ACCEPTED. Convenience fees may be charged for online payments. Late fees vary by property. Refer to your Housing Contract for more information.

  • What should I bring to my new apartment?

    While the furniture and appliances are included, below is a guide to help you with the personal belongings that you will need to provide:

    COMMON AREA : Electronics and corresponding cords/adapters, décor, trash can, trash bags, pots and pans, plates, cups, eating/serving utensils, coffee maker. Cleaning/disinfecting supplies, dishwasher detergent, laundry detergent, etc.
    BEDROOM & BATHROOM : Linens, pillows, mattress pad, towels, toiletries, shower hooks and curtain, trash can, décor, electronics and corresponding cords/adapters, and anything else that makes you feel at home.

  • Is The Henry Pet Friendly?

    Yes! There is an initial $350 pet fee with $35 pet rent per month.

  • Can I choose my own roommates at The Henry?

    Yes, at The Henry, we will try to accomodate all roommate requests that are listed in the roommate questionnaire portion of the application. Additionally, we utilize RoomSync, a third party program that pairs you with others based on study habits, social preferences, and lifestyle compatibility.

  • Are utilities like internet and electricity included in the rent at The Henry?

    To make budgeting easier, The Henry covers water, trash, and sewage. There is an annual fee for high-speed internet and electricity is based on usage. Check with our leasing team for the exact details for your floor plan.

  • What do I need to do to prepare for move-in day at The Henry?

    To ensure a smooth move-in, please make sure you have signed all addendums, paid all upfront fees, and uploaded all documents. About a month before your move-in date, our team will follow up with you regarding information still pending.

  • Is renter’s insurance required to live at The Henry?

    For your protection, all residents are required to maintain an active renter’s insurance policy. You are free to choose your own provider, or for your convenience, you can utilize our community’s preferred plan through Foxen for a low monthly cost. For additional information regarding policy requirements, please contact our team.

  • Is there a university shuttle stop near The Henry for UTampa students?

    Getting to class from The Henry is easy. The official Henry shuttle has a stop located right outside of the Vaughn center and runs roughly every 15 minutes providing convenient transport to and from campus.

  • Is The Henry located near the UTampa library or other good study spots?

    Yes, finding a quiet place to study is easy. The Henry is just a short walk from the University of Tampa’s main library MacDonald-Kelce and other study-friendly cafes in the Tampa university area. The Henry also offers community study lounges and private study rooms, so you can study in peace without leaving your home.

  • Can I sublet my room at The Henry if I have an internship or need to leave for the summer?

    While our team does not allow subletting, our relet process at The Henry allow for flexibility under certain conditions outlined in the lease agreement. Please speak with our management team to understand the process and requirements.

  • How far is The Henry from the University of Tampa campus?

    The Henry is located just 0.4 miles from the University of Tampa, placing academic halls within a brief 15 minute walk or scooter ride. Students can travel directly via Cass St or take advantage of our dedicated Henry Shuttle.

  • How close is The Henry to the Tampa Riverwalk and outdoor waterfront parks?

    The Henry is situated within a 4 minute walk of the Tampa Riverwalk, granting direct pedestrian access to waterfront biking paths, green spaces, and Curtis Hixon Park. Residents can easily stroll along the riverfront corridor to reach cultural destinations such as the Straz Center and Tampa Museum of Art.

  • Does The Henry offer roommate matching services?

    Yes, if you don’t have roommates lined up, The Henry provides a roommate matching service to help you find compatible housemates based on lifestyle preferences.

  • How long is the lease?

    Typically The Henry will provide 12 month lease installments but other lease term options may be available. Contact our team for more information.

  • Is parking included?

    Parking at The Henry is reserved, meaning there is an additional monthly fee. Parking is a part of the lease and given out on a first come, first serve basis.

  • Are there any additional monthly fees outside of rent?

    There are additional monthly fees such as electricity and lease premiums. Refer to the full fee disclosure sheet located on our floor plans page for more information.

  • Am I able to cancel the lease if my housing needs change?

    No, you cannot cancel the lease early if your housing needs change. You would be responsible for finding a replacement resident to takeover your lease following notice to The Henry of your plans.

  • Is there a grace period for rent?

    Rent is due on the 1st of each month. A late fee of 10% will apply if rent is unpaid by 11:59 p.m. on the 3rd.